LB
Lungelo B
1 reviews | Active since Sept 2025
02 Sept 2025, 20:02
Leroy Merlin faulty products
We bought a new gyser on the 1st August 2025 in Greenstone Leroy Merlin, unfortunately they sold us a gyser that is not working. We reported it and they have been sending us from pillar to post. Everytime we follow up we are not getting any straight answer. Unfortunately we are using cold water while we bought a gyser for R4199.00 from Leroy Merlin The order number is 359405
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Leroy Merlin South Africa's replyOfficial
03 Sept 2025, 11:05Dear Lungelo
Thank you for bringing your concerns regarding your business account to our attention on Hellopeter. We sincerely regret that your recent experience with Leroy Merlin ,that has not met your expectations.
We take these matters very seriously, and we are committed to resolving them as quickly and efficiently as possible. We have assigned your query to a dedicated sales consultant, and they will be in contact with you shortly with an update or to discuss a solution that works for you.
We appreciate your patience , and we look forward to resolving this matter to your satisfaction.
Sincerely
Leroy Merlin Team
Thank you for bringing your concerns regarding your business account to our attention on Hellopeter. We sincerely regret that your recent experience with Leroy Merlin ,that has not met your expectations.
We take these matters very seriously, and we are committed to resolving them as quickly and efficiently as possible. We have assigned your query to a dedicated sales consultant, and they will be in contact with you shortly with an update or to discuss a solution that works for you.
We appreciate your patience , and we look forward to resolving this matter to your satisfaction.
Sincerely
Leroy Merlin Team
Leroy Merlin South Africa's reply03 Sept 2025, 11:05
Official
Dear Lungelo
Thank you for bringing your concerns regarding your business account to our attention on Hellopeter. We sincerely regret that your recent experience with Leroy Merlin ,that has not met your expectations.
We take these matters very seriously, and we are committed to resolving them as quickly and efficiently as possible. We have assigned your query to a dedicated sales consultant, and they will be in contact with you shortly with an update or to discuss a solution that works for you.
We appreciate your patience , and we look forward to resolving this matter to your satisfaction.
Sincerely
Leroy Merlin Team
Thank you for bringing your concerns regarding your business account to our attention on Hellopeter. We sincerely regret that your recent experience with Leroy Merlin ,that has not met your expectations.
We take these matters very seriously, and we are committed to resolving them as quickly and efficiently as possible. We have assigned your query to a dedicated sales consultant, and they will be in contact with you shortly with an update or to discuss a solution that works for you.
We appreciate your patience , and we look forward to resolving this matter to your satisfaction.
Sincerely
Leroy Merlin Team