Leroy Merlin Double Respirator Masks

Good day. I bought 3 x blue SKU ***5 DOUBLE HALF MASK RESPIRATOR COM1000 about 3 weeks ago online from LEROY MERLIN. The ones you usually work in spray booths with or with fumes etc. There was one for R99 it specified it was without filters and then which appeared to be exactly the same for R124. It came up as a suggested product when I clicked on the alternative one. This one didn't specify that it doesn't come with filters it said comes with two cartridges, which I thought obviously it is the filters that is why the R25 more. It arrived without filters, I was very disappointed and wrote a review on the product on their website. You also give a star rating explain the situation or compliment and in the end it asks would you recommend it to a friend. Which I clicked NO. Part of my review was I am a new client someone could have called me and said do you know it doesn't include filters can we add it for you. Obviously during the Corona time the probability that a client order it that it will be used as a mask for legislation will be high. I wanted to support other businesses with online stores and not Takealot where I usually buy this time. There was available on Takealot. After the review. I got a email saying that they are looking into it. This morning got a mail. Sorry my review has been read by staff and unfortunately it doesn't meet the review criteria for their website. Again not even someone calling me. So they decide which reviews are published very unfair and unreliable site. On Takealot I do not pay courier because I order above R600. With this I had to pay R129 courier. This could have been their attitude if courier was free and they meant okay order the filters you will get the it anyway. I will not recommend this product and the dealings was questionable. Why will another mask comes up when I search a mask and click on it and says lo recommended product, but not the filters?? If it was supposed to be seperate.