MJ
Marion J
1 reviews | Active since Jul 2011
01 Sept 2021, 11:03
Leroy Merlin does not refund for damaged goods
I purchase Polycarbonate sheets from Leroy Merlin and 1 sheet is damaged. I have tried since 16 August to get a refund for the damaged sheet and no matter how many times I phone to get this resolved Leroy Merlin as done nothing about sorting this out.
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Replies (3)
Leroy Merlin South Africa's replyOfficial
02 Sept 2021, 10:01Good day, Marion.
Thank you for taking the time to rate us and bringing this matter to our attention.
Kindly be advised that we are working to resolve this matter and will be in contact with you shortly.
Thank you for taking the time to rate us and bringing this matter to our attention.
Kindly be advised that we are working to resolve this matter and will be in contact with you shortly.
Leroy Merlin South Africa's reply02 Sept 2021, 10:01
Official
Good day, Marion.
Thank you for taking the time to rate us and bringing this matter to our attention.
Kindly be advised that we are working to resolve this matter and will be in contact with you shortly.
Thank you for taking the time to rate us and bringing this matter to our attention.
Kindly be advised that we are working to resolve this matter and will be in contact with you shortly.
MJ
Marion J's updateReviewer Update
09 Sept 2021, 09:02Leroy Merlin have still not given me the refund for the damaged goods. The issue has been going on since the 16 August. Almost a month later I am still waiting.
MJ
Marion J's update09 Sept 2021, 09:02
Reviewer Update
Leroy Merlin have still not given me the refund for the damaged goods. The issue has been going on since the 16 August. Almost a month later I am still waiting.
Leroy Merlin South Africa's replyOfficial
09 Sept 2021, 11:43Hey Marion,
We trust that you are well
We do apologize for the break-in communication, the refund was actually processed on the 4th but we'll be in contact with you shortly
We trust that you are well
We do apologize for the break-in communication, the refund was actually processed on the 4th but we'll be in contact with you shortly
Leroy Merlin South Africa's reply09 Sept 2021, 11:43
Official
Hey Marion,
We trust that you are well
We do apologize for the break-in communication, the refund was actually processed on the 4th but we'll be in contact with you shortly
We trust that you are well
We do apologize for the break-in communication, the refund was actually processed on the 4th but we'll be in contact with you shortly