lL
leon L

1 reviews | Active since Oct 2019

10 Sept 2020, 13:00

Leroy Merlin - catch you at the Tills....

The price on the shelf is NOT what you pay at the till!!!!!!!! Of the 4 items I bought today ..... 3 were over priced at the till... This is not a once off and has happened in the past, hence the reason I check. And have heard other customers complaining of the same problem - shelf price and till price is not the same - and guess what, always more, not less at the till!!! So just to give you an idea the amount over charged - Total incorrect price was R214.80 - The actuaL PRICE AS DISPLAYED ON THE SHELF WAS OUT BY R 25.00. So ended paying as per the shelf price of R 189.80 after correction and my trouble. So do some maths and see how much this store makes *******ly, wrongfully should most customers not check their till slips - and we should not have to check our slips!!! Thanx Leroy, aint shopping their again - and no apologies and no compensation for having to go their to sort out your common mistakes...!!!

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Replies (2)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply10 Sept 2020, 14:39
Official
Hello Leon, we are very sorry about this experience. Our customer service team will be in touch with you to resolve this situation. #va
lL
leon L's update10 Sept 2020, 15:19
Reviewer Update
all i want is honest retailers.
thank You for responding... others such as checkers shoprite was not decent enough to do so.