CM
Chantelle M
1 reviews | Active since Mar 2013
30 Aug 2023, 02:55
Leroy Merlin cant be trusted
We placed an online order and paid for it on 1 August 2023,,, then our order got lost, after a while i requested a refund as they took so long to find the missing order. So I have been struggling to get my refund from them since August 04 2023 Sharconia Seapose is working with our case and sometimes doeant even respind to my emails on 28 August I received an email from Sharconia informing me a refund takes 7 to 10 working days? We have been waiting for our money since August 4 2023. This company cant be trusted
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Leroy Merlin South Africa's replyOfficial
30 Aug 2023, 09:34Good day Chantelle
Please accept my apology on behalf of our company. I am sorry to learn that your experience with your refund was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we shall be in direct contact with you.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with your refund was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we shall be in direct contact with you.
Leroy Merlin South Africa's reply30 Aug 2023, 09:34
Official
Good day Chantelle
Please accept my apology on behalf of our company. I am sorry to learn that your experience with your refund was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we shall be in direct contact with you.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with your refund was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we shall be in direct contact with you.