1 reviews | Active since Apr 2024
Leroy Merlin, Bunch of liers
After purchasing you get an email a day or two later saying your order has been picked up by our delivery partner, which is a lie. my order was supposed to be delivered on 25th April 2024 but nothing I had to call them and ask whether I should expect the delivery or not because it was already late around 4pm,its only then they told me about supply issues they're having and they never bothered to call or email me? Friday 26th I sent an email, an agent contacted me via email, he told me my delivery was picked up by the courier called Necleus, and said my delivery will be at my door step by Tuesday 30th April, okay I then wait for Tuesday, Monday I get an email saying I should provide my house address, I did even though I provided it when I ordered, Come Tuesday I waited Tot piet kom, From Morning till 2pm when I decided to contact them, again they never bothered letting me know my delivery wasn't coming, when I equired about my delivery they tell me how my house address was an issue 🤣🤣 and tell me the package was handed over to the courier 🤣🤣🤣🤣🤣 remember they told me the same thing last week, only to find out my order was only dispatched today 30th April 2024 at around 2pm, I was shocked it was picked up at 2pm, but why lie, and another thing I can't cancel my order you'd be required to return items, what items do I return when haven't received anything. Now they're telling me my order will be delivered on the 2nd May 2024 latest, I've lost hope or is it third 3rd time lucky type of vibe? I had to change plans to accommodate their thursday delivery that's if it happens and by the way when Thursday hits I'll be back here to write another review of how they still failed to deliver!! Hope this helps someone, just never use their online platform it's a nightmare, I should've bought that table on Takealot and I'm 99 percent sure I would've gotten it within 2 days.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our customer service was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we will be in direct contact with you.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our customer service was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we will be in direct contact with you.
