Leroy Merlin Boksburg - thumbs down disappointing!

Now you are in the same league as the rest of these slack Home DIY retail companies, where customer service is a foreign concept. When you have stock on display and on promo I will expect the item to be in stock, unless it has a "out of stock" sticker, in which case why would you display the unit. Then to be met with arrogance, laziness, rudeness (from the manager bathroom department) who still argues with me as to why the unit does not have a shelf or fitted basin, contrary to the picture of the unit - was the last straw for me. Then you want me to complete your lovely survey and all I get as an answer is "we are so sorry" - well I can also in that I take my business elsewhere. Your Boksburg branch needs some serious looking over and kicked into shape with the staff getting a lesson in who pays their salaries...in case you need a reminder - the customer. I get stock is not available but DO NOT LIE!!