GP
Greg P

1 reviews | Active since Oct 2020

07 Jan 2021, 18:09

Leroy Merlin Boksburg

Just had a very negative experience, ok double negative at Leroy Merlin Boksburg. Firstly, all (in sight anyway) employees were looking at their phones very intently and no assistance was forthcoming. Secondly, I was accosted, (almost physically), threatened with my wheel being clamped if I didn't move my car which was not blocking any entrance or exit, or road, as I waited closer to the exit for my wife to come out during a huge rainstorm. I think a little initiative may have been required from the security company (CMS), but no, threats were the order of the day. My wife came out within a couple of minutes of my moving closer to the exit. Suffice it to say that I, or my wife, or any family member, or friend will not be returning to Leroy Merlin Boksburg anytime soon.

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Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply11 Jan 2021, 14:08
Official
Hello Greg, we are very sorry that you feel this way. We've made the team aware of your experience and will take the feedback to improve. Keep well and safe. #va