FR
Feya R
1 reviews | Active since Nov 2018
21 Jul 2022, 14:24
Leroy Merlin BIG TIME/MONEY WASTER
Complete incompetence. Leroy Merlin should read Lazy Management.
These guys are the worst completely.
*********** Negligent ****** Poor Service
They think they are better than builders. No you're just more expensive and for nothing really.
I sent an order they misquoted quantities and now wrong stock and they have the ***** to say the customer should know what you're buying? But you have workers that advise?
TRAIN YOUR STAFF. Its that simple.
Use disclaimers not your filthy mouths to rob customers of money for your negligent system.
Helpful (0)
Replies (3)0
Replies (3)
Leroy Merlin South Africa's replyOfficial
21 Jul 2022, 15:26Hi Feya,
Thank you for reaching out to us with your concern.
We would like to apologize for this inconvenience caused. We are sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We are investigating this matter and will revert back to you shortly.
Thank you for reaching out to us with your concern.
We would like to apologize for this inconvenience caused. We are sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We are investigating this matter and will revert back to you shortly.
Leroy Merlin South Africa's reply21 Jul 2022, 15:26
Official
Hi Feya,
Thank you for reaching out to us with your concern.
We would like to apologize for this inconvenience caused. We are sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We are investigating this matter and will revert back to you shortly.
Thank you for reaching out to us with your concern.
We would like to apologize for this inconvenience caused. We are sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We are investigating this matter and will revert back to you shortly.
FR
Feya R's updateReviewer Update
23 Jul 2022, 00:43Thank you for the prompt and amicable resolution. Mr O Moremi that was above and beyond.
FR
Feya R's update23 Jul 2022, 00:43
Reviewer Update
Thank you for the prompt and amicable resolution. Mr O Moremi that was above and beyond.
Leroy Merlin South Africa's replyOfficial
25 Jul 2022, 09:48Hi Feya,
You are most welcome!
You are most welcome!
Leroy Merlin South Africa's reply25 Jul 2022, 09:48
Official
Hi Feya,
You are most welcome!
You are most welcome!