Leroy Merlin BAD Service and Customer Service

They have really bad delivery service and customer care. I purchased building materials from them on 17 December 2025 and was told the delivery would be made within 48 hours. It’s now 29 December and i haven’t received the materials that i purchased. They delivered a few materials and then kept quiet again after calling and calling them. They keep promising to call me back but they never call back. After so many times speaking to the customer service centre on the phone, today they ask me to give them a list of materials to prioritise, something I told them on the day that I bought the materials, they’re asking me the same question 12 days after. Leroy does not respect customers especially when there’s an agreed deadline to meet. This is very disappointing and they’re not taking me seriously. Order No. 402921