RR
Raymond R
1 reviews | Active since Nov 2020
03 May 2021, 23:17
Leroy Merlin and the never ever card refund
After buying goods online I was told that the goods could not be delivered to cape Town even if I paid the costs. They agreed to refund my card within 2 weeks - I have this in writing on email. Now it is 2 months later and after many emails, phone calls and excuses I still await the refund. Every time I am told it has been done, will be done etc etc. My cash has been ****** and there is no way I can get my money back. Back to Builders for me. My lawyer is issuing summons.
Helpful (0)
Replies (3)0
Replies (3)
Leroy Merlin South Africa's replyOfficial
04 May 2021, 07:08Hey Raymond, we will investigate and we'll get back to you
Leroy Merlin South Africa's reply04 May 2021, 07:08
Official
Hey Raymond, we will investigate and we'll get back to you
RR
Raymond R's updateReviewer Update
11 May 2021, 10:22Simon from Leroy emailed me.
We had a phone chat as well.
The refund has now shown in my account thanks to Simon.
It is a pity it got to this as they have nice products.
Anyway the case is now closed.
We had a phone chat as well.
The refund has now shown in my account thanks to Simon.
It is a pity it got to this as they have nice products.
Anyway the case is now closed.
RR
Raymond R's update11 May 2021, 10:22
Reviewer Update
Simon from Leroy emailed me.
We had a phone chat as well.
The refund has now shown in my account thanks to Simon.
It is a pity it got to this as they have nice products.
Anyway the case is now closed.
We had a phone chat as well.
The refund has now shown in my account thanks to Simon.
It is a pity it got to this as they have nice products.
Anyway the case is now closed.
Leroy Merlin South Africa's replyOfficial
11 May 2021, 10:33Hey Raymond, thank you for the amazing feedback. We still do apologize for the inconvenience, but we are glad that you received your refund. Do enjoy the rest of your day.
Leroy Merlin South Africa's reply11 May 2021, 10:33
Official
Hey Raymond, thank you for the amazing feedback. We still do apologize for the inconvenience, but we are glad that you received your refund. Do enjoy the rest of your day.