1 reviews | Active since Aug 2019
Leroy Merlin and suppliers don’t need business
We bought bathroom cabinets and basins and multiple other household items. R24 000. We collected, all went well. Our one basin was installed but unfortunately cracked. Not their fault. I have sent e-mail after e-mail to only have the basin replaced. They rep**** with their supplier will contact me, till today no supplier contacted me. What now???? Just give me your supplier’s no or contact details!!!! 6 weeks later, I need the basin before the weekend
Please accept my apology on behalf of Leroy Merlin. I am sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority.
Kindly advise if this was an instore purchase or an online order. If it was an order placed with us please could you provide us with your order number.
Please accept my apology on behalf of Leroy Merlin. I am sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority.
Kindly advise if this was an instore purchase or an online order. If it was an order placed with us please could you provide us with your order number.
Good Day Rene,
As per our Telecom. Please respond to this email.
I will further investigate the matter.
Good Day Rene,
As per our Telecom. Please respond to this email.
I will further investigate the matter.
Thank you Rene,
Let me speak to Management.
I will revert to you shortly.
Thank you Rene,
Let me speak to Management.
I will revert to you shortly.
Hi Rene,
Kindly advise, have you received a call from Management?
Hi Rene,
Kindly advise, have you received a call from Management?