TL
Thembelihle L
1 reviews | Active since Nov 2023
04 May 2026, 16:39
Leroy Merlin
Bought something online and as I was waiting for delivery the date kept on being postponed on the website, I finally decided to write to customer care only then am I told that the item has been discontinued and a refund will be processed, I am yet to receive my refund. 1.had I not contacted them I was gonna wait in vain for that delivery. 2.Why even place online and bill me for something that is discontinued. 3.Why not contact the customer as soon as you realize that you billed them for nothing.
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Leroy Merlin South Africa's replyOfficial
05 May 2026, 07:28Hello Thembelihle
We sincerely apologize for the unsatisfactory experience you have encountered. We are actively investigating this matter and will provide you with an update at the earliest opportunity.
We sincerely apologize for the unsatisfactory experience you have encountered. We are actively investigating this matter and will provide you with an update at the earliest opportunity.
Leroy Merlin South Africa's reply05 May 2026, 07:28
Official
Hello Thembelihle
We sincerely apologize for the unsatisfactory experience you have encountered. We are actively investigating this matter and will provide you with an update at the earliest opportunity.
We sincerely apologize for the unsatisfactory experience you have encountered. We are actively investigating this matter and will provide you with an update at the earliest opportunity.