DK
Dave K

1 reviews | Active since Nov 2021

08 Nov 2021, 19:18

Leroy Merlin

Bought a generator from you a few months back, now its faulty. Booked it in at Longmeadow branch to get repaired 3 weeks ago Every time i call i get told they will find out and phone me back, well i am still waiting and have not heard a word from your branch as yet. So much for customer service

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Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply09 Nov 2021, 08:59
Official
Good day Dave 

 Please accept my apology on behalf of our company. I am sorry to learn that your experience with your product was less than satisfactory. We value our customers and exceptional service is always our priority. 

Please note that we will follow up with the relevant departments and will be in contact with you shortly .