AM
Atang M
1 reviews | Active since Mar 2026
23 Mar 2026, 21:27
Leroy Merlin
On March 14, I purchased two showers online from Leroy Merlin (***) at a reasonable price. I was initially told delivery would arrive on March 20. On March 18, I received a notification that the parcel was on its way, so I made urgent arrangements to be home to receive it.
However, only one shower was delivered. Despite multiple follow ups, calls, and attempts to file a complaint, I have still not received the second item.
This experience has been extremely frustrating. I strongly advise against buying from Leroy Merlin their customer service is among the worst I’ve encountered in my life.
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Replies (2)0
Replies (2)
Leroy Merlin South Africa's replyOfficial
24 Mar 2026, 11:20Hi Atang
We humbly apologize with regards to the delay of this and are taking it up as a matter of urgency, Kindly note that we are following up with the department on your delivery and will be in contact with you.
We humbly apologize with regards to the delay of this and are taking it up as a matter of urgency, Kindly note that we are following up with the department on your delivery and will be in contact with you.
Leroy Merlin South Africa's reply24 Mar 2026, 11:20
Official
Hi Atang
We humbly apologize with regards to the delay of this and are taking it up as a matter of urgency, Kindly note that we are following up with the department on your delivery and will be in contact with you.
We humbly apologize with regards to the delay of this and are taking it up as a matter of urgency, Kindly note that we are following up with the department on your delivery and will be in contact with you.
AM
Atang M's updateReviewer Update
26 Mar 2026, 06:53Good day,
Kindly note that I have not received any assistance since purchasing the item. Despite numerous calls, I’ve had no response or resolution no delivery, no refund, and no communication.
I’ve had to follow up repeatedly just to get updates with no successfull. I deeply regret buying from your store and don’t know what else I can do. This experience has been extremely disappointing.
Kindly note that I have not received any assistance since purchasing the item. Despite numerous calls, I’ve had no response or resolution no delivery, no refund, and no communication.
I’ve had to follow up repeatedly just to get updates with no successfull. I deeply regret buying from your store and don’t know what else I can do. This experience has been extremely disappointing.
AM
Atang M's update26 Mar 2026, 06:53
Reviewer Update
Good day,
Kindly note that I have not received any assistance since purchasing the item. Despite numerous calls, I’ve had no response or resolution no delivery, no refund, and no communication.
I’ve had to follow up repeatedly just to get updates with no successfull. I deeply regret buying from your store and don’t know what else I can do. This experience has been extremely disappointing.
Kindly note that I have not received any assistance since purchasing the item. Despite numerous calls, I’ve had no response or resolution no delivery, no refund, and no communication.
I’ve had to follow up repeatedly just to get updates with no successfull. I deeply regret buying from your store and don’t know what else I can do. This experience has been extremely disappointing.