Leroy Marlin South Africa Online order VERY DISSAPOINTING AND INCONVENIENCING

The online shopping where you are not given an option for collection is extremely DISSAPOINTING. I bought 5 items online on the 29th February 2024 and on the 1st of March 2024, I received an email that one of the items are out of stock and I will be refunded my money back. On the 7th of March I received 2 items which were worth a total of R110 (Mind you I paid R386 for delivery because there was no option for collection. I then called the helpline on the 8th March to enquire about my outstanding order which is worth over R1000 and i was promised feedback of which I am still waiting..TODAY I AM STILL WAITING FOR MY ORDER AND FEEDBACK. It's very disappointing for such a company to do such.