Leroy Customer Service Fails to Delivery Good sold to me.

Item: Leroy Merlin South Africa
Rating: 1
Author: Semelanes S

I went to the store twice to collect some of things I've bought cause Leroy Merlin in Greenstone Never Deliveres on Time. They said rhey will deliver my ceiling boards on Saturday 09 September 2023. It now 11 September 2023 (14h00). I am still waiting for that delivery.

This is not the first time Leroy Merlin Greenstone branch does this.

I've paid for delivery but I keep fetching my staff from the shop because they fail to deliver on time.

This has become the norm in this branch, you have to complaint first before they can deliver.

Helpful (0)

Replies (2)

Leroy Merlin South Africa's replyOfficial

11 Sept 2023, 17:05

Good day

Please accept my apology on behalf of our company. I am sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority and anything less than ensuring you are completely happy is unacceptable. please note that we will be in direct in contact with you.

Leroy Merlin South Africa's reply11 Sept 2023, 17:05

Official

Semelanes S's updateReviewer Update

11 Sept 2023, 18:46

I still have not received the ceiling board.

Semelanes S's update11 Sept 2023, 18:46

Reviewer Update

I still have not received the ceiling board.