RM
Rose M
1 reviews | Active since Jul 2015
10 Aug 2022, 09:13
Leroy and Pay flex running ****
Never by from this shop online. There is false advertising . Trying to reverse the transaction is a night mare. I bought the gas cage online , the item delivered the was not the same as the one advertised online. I did cancel which order but they continued to debit my account through pay flex. Several calls and emails to the shop and pay flex platform they still continued to debit. A month down the line nothing has been refunded. All calls promise was follow up and feedback but to date I have not received any feedback. BIG ****
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Replies (1)Leroy Merlin South Africa's replyOfficial
11 Aug 2022, 10:27Good day Rose,
Thank you for reaching out to us with your concern.
We would like to apologize for this inconvenience caused. We are sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We are investigating this matter and will revert back to you shortly.
Thank you for reaching out to us with your concern.
We would like to apologize for this inconvenience caused. We are sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We are investigating this matter and will revert back to you shortly.
Leroy Merlin South Africa's reply11 Aug 2022, 10:27
Official
Good day Rose,
Thank you for reaching out to us with your concern.
We would like to apologize for this inconvenience caused. We are sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We are investigating this matter and will revert back to you shortly.
Thank you for reaching out to us with your concern.
We would like to apologize for this inconvenience caused. We are sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We are investigating this matter and will revert back to you shortly.
