aP
anit P
1 reviews | Active since Aug 2016
06 Jul 2023, 12:44
LEEROY MERLIN WORST SERVICE LEVELS
I purchased solar panels online and was given a deliver date. The order was delivered. I called on the 27th June to ask to change a name on the invoice. Simple thing. I called again and asked for the same thing on the 30 th June , they can't even spell the name correctly. Today is the 6th July I called again just to get an invoice. No help once again. They can't get a simple thing like an invoice correct. I will never buy there again.
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Replies (2)
Leroy Merlin South Africa's replyOfficial
06 Jul 2023, 13:15Good day Anit
Thank you for bringing this matter to our attention as your feedback is Important to us.
We do apologize that we didn't meet your expectations at this point and the frustration that this has caused you. We will contact you soon for assistance.
We hope to do better in the future.
Thank you for bringing this matter to our attention as your feedback is Important to us.
We do apologize that we didn't meet your expectations at this point and the frustration that this has caused you. We will contact you soon for assistance.
We hope to do better in the future.
Leroy Merlin South Africa's reply06 Jul 2023, 13:15
Official
Good day Anit
Thank you for bringing this matter to our attention as your feedback is Important to us.
We do apologize that we didn't meet your expectations at this point and the frustration that this has caused you. We will contact you soon for assistance.
We hope to do better in the future.
Thank you for bringing this matter to our attention as your feedback is Important to us.
We do apologize that we didn't meet your expectations at this point and the frustration that this has caused you. We will contact you soon for assistance.
We hope to do better in the future.
aP
anit P's updateReviewer Update
06 Jul 2023, 14:23Good day,
I got a message from Legato that she can't help me change the name on the invoice. However the day I purchased the goods I called in and was told that once I receive my order I must call and they will change it. I have done that and the lady told she sent a message to the store who will send me the invoice.
this is why I will not buy from you again.
such a simple thing.
I got a message from Legato that she can't help me change the name on the invoice. However the day I purchased the goods I called in and was told that once I receive my order I must call and they will change it. I have done that and the lady told she sent a message to the store who will send me the invoice.
this is why I will not buy from you again.
such a simple thing.
aP
anit P's update06 Jul 2023, 14:23
Reviewer Update
Good day,
I got a message from Legato that she can't help me change the name on the invoice. However the day I purchased the goods I called in and was told that once I receive my order I must call and they will change it. I have done that and the lady told she sent a message to the store who will send me the invoice.
this is why I will not buy from you again.
such a simple thing.
I got a message from Legato that she can't help me change the name on the invoice. However the day I purchased the goods I called in and was told that once I receive my order I must call and they will change it. I have done that and the lady told she sent a message to the store who will send me the invoice.
this is why I will not buy from you again.
such a simple thing.