1 reviews | Active since Sept 2018
Leeroy Merlin is a worst Nightmare
Leroy Merlin
On the 13th of March I’ve placed an online order of Internal 2 panel white deep moulded doors in 3 units, made payment plus delivery fee. According to their delivery schedule, I should have received my order on the 18th of March which is 3 working days.
Today’s the 29 of March and I still haven’t received my order, sadly when I follow up via email I get redirected to different people offering no solutions whatsoever.
Yesterday I received an email from Sydney Mashishi (***)
Stating: “Please note that I have spoken to the seller and they advised that one of their bakkies were involved in an incident”
Worst experience ever, lots of regrets….
Good day Kgakishi
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our customer service was less than satisfactory. We value our customers and exceptional service is always our priority.
Please note that our market place team will be in direct contact soon.
Good day Kgakishi
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our customer service was less than satisfactory. We value our customers and exceptional service is always our priority.
Please note that our market place team will be in direct contact soon.
Still no follow up till today, kindly assist on how do I get my refund…I’ve had enough with Leroy Merlin.
Still no follow up till today, kindly assist on how do I get my refund…I’ve had enough with Leroy Merlin.
My refund please, no one has contacted me as promised. The least you could do out of the appalling service you provided, is to refund my money back with no hustles.
Thanks
My refund please, no one has contacted me as promised. The least you could do out of the appalling service you provided, is to refund my money back with no hustles.
Thanks