Leave online for the professionals
Most pathetic online service ever, I bought a Shelf 4 levels SENSEA bamboo white wood SKU: ***9 on the 22nd August 2022, from Leroy Merlin online and they called me to let me know that they don't have stock available and will have stock in a week, a month went by and I called back and sent e-mail to them. Got hold of Tokiso and she spoke with their store at Little Falls. Nightmare after nightmare. They offered me an alternative, which is a bit more then my first order, because I had waited so long for my order and I agreed. This morning I got a call from them saying that my order was cancelled online by one of their consultants and they going to refund me, without speaking with me and I have to pay the full price of the alternative they agreed to give me which is almost double of my first order. You guys need to take tips from takelot.com when it comes to online ordering.
We’re sorry about the mishap with the placement of your order.
It wasn’t our intention to disappoint you. But we feel fully responsible for what happened and for the inconvenience, this may have caused you.
Please be advised that we are following up on your order and we will revert you shortly.
We’re sorry about the mishap with the placement of your order.
It wasn’t our intention to disappoint you. But we feel fully responsible for what happened and for the inconvenience, this may have caused you.
Please be advised that we are following up on your order and we will revert you shortly.
