MW
Melani W
1 reviews | Active since Feb 2017
13 Jul 2025, 18:50
Lazy floor salesman turning customers away!!!
I saw a Floating solar fountain on their website. Contacted the Boksburg branch to make sure they have stock before going to the store. The gentleman confimed that they have 3 in stock. Went to the store and asked one of the floor salesman to point me in the right direction for the product. He rep**** that they do not stock such a product. Eventually I had to go onto their website to show them that they do sell the product. They then asked another salesman to assist me. Eventually I got the product to purchase. The people on the floor is very quick to say that they don't have a certain product because they are too lazy to assist customers. They are turning customers away. Bad bad service at the store.
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Replies (1)Leroy Merlin South Africa's replyOfficial
14 Jul 2025, 10:30Hi Melani
We would like to apologies for the experience you have had in store, your feedback is highly appreciated for the business Improvement. The highlighted matter will be looked into.
Thank You
We would like to apologies for the experience you have had in store, your feedback is highly appreciated for the business Improvement. The highlighted matter will be looked into.
Thank You
Leroy Merlin South Africa's reply14 Jul 2025, 10:30
Official
Hi Melani
We would like to apologies for the experience you have had in store, your feedback is highly appreciated for the business Improvement. The highlighted matter will be looked into.
Thank You
We would like to apologies for the experience you have had in store, your feedback is highly appreciated for the business Improvement. The highlighted matter will be looked into.
Thank You
