Late staff

I arrived at the shop at 07:00, as advertised, to refill my gas, but the gas kiosk was still closed. I went inside to inquire and was told by a staff member that “they open around 8 or 9.” When I asked for a more specific time, she directed me to the information desk.

The lady at the information desk confirmed that the kiosk should indeed open at 07:00, but then advised me to call the number displayed on the kiosk to find out when the attendant would arrive. By this time, it was already around 07:20. I tried calling the number, but the call didn’t go through.

This experience was frustrating, as I had planned my morning around the operating hours that were advertised. I hope this can be addressed to avoid similar inconvenience in future. Also confirm what time your kiosk opens