AN
Anon N
1 reviews | Active since Jan 2014
17 Nov 2025, 12:03
Invoice not sent and all items not delivered
Please arrange for urgent delivery and invoice of all items purchased online.I have placed an online order and did not receive any invoice. I have been calling last week and sent emails but still no invoice received for the order I made. Also delivery should have been finalised on Saturday, yet today a delivery was made but one of the items listed on the delivery note was not delivered but noted on the delivery note
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Leroy Merlin South Africa's replyOfficial
18 Nov 2025, 08:50Dear Anon
Thank you for bringing your concerns regarding your order to our attention on Hellopeter. We sincerely regret that your recent experience with Leroy Merlin ,that has not met your expectations.
We take these matters very seriously, and we are committed to resolving them as quickly and efficiently as possible. We have assigned your query to a dedicated sales consultant, and they will be in contact with you shortly with an update or to discuss a solution that works for you.
We appreciate your patience , and we look forward to resolving this matter to your satisfaction.
Sincerely
Leroy Merlin Team.
Thank you for bringing your concerns regarding your order to our attention on Hellopeter. We sincerely regret that your recent experience with Leroy Merlin ,that has not met your expectations.
We take these matters very seriously, and we are committed to resolving them as quickly and efficiently as possible. We have assigned your query to a dedicated sales consultant, and they will be in contact with you shortly with an update or to discuss a solution that works for you.
We appreciate your patience , and we look forward to resolving this matter to your satisfaction.
Sincerely
Leroy Merlin Team.
Leroy Merlin South Africa's reply18 Nov 2025, 08:50
Official
Dear Anon
Thank you for bringing your concerns regarding your order to our attention on Hellopeter. We sincerely regret that your recent experience with Leroy Merlin ,that has not met your expectations.
We take these matters very seriously, and we are committed to resolving them as quickly and efficiently as possible. We have assigned your query to a dedicated sales consultant, and they will be in contact with you shortly with an update or to discuss a solution that works for you.
We appreciate your patience , and we look forward to resolving this matter to your satisfaction.
Sincerely
Leroy Merlin Team.
Thank you for bringing your concerns regarding your order to our attention on Hellopeter. We sincerely regret that your recent experience with Leroy Merlin ,that has not met your expectations.
We take these matters very seriously, and we are committed to resolving them as quickly and efficiently as possible. We have assigned your query to a dedicated sales consultant, and they will be in contact with you shortly with an update or to discuss a solution that works for you.
We appreciate your patience , and we look forward to resolving this matter to your satisfaction.
Sincerely
Leroy Merlin Team.