PL
Peter L

1 reviews | Active since Feb 2022

21 Oct 2022, 08:26

Increasingly believe Leroy Merlin is a Sham business

Gave them a second chance - I'm the fool. They sell you goods that they do not have in stock. Once the delivery date has passed, and you query this, they tell you that they let you know that there is no stock via your cell. That's two lies. And now I'm waiting for a refund. I suspect this is a business that makes more money off the interest on the cash float of orders they can't fulfill.

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Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply21 Oct 2022, 08:48
Official

Hi Peter, We do understand how difficult it must be. We are sorry to learn you've not received the refund of your order. Please note, for canceled orders, the refund is initiated instantly. However, it may take 7-10 business days for the refund to credit into your banking account. We apologize for the delay!