NS
Neevesh S

1 reviews | Active since Nov 2009

21 Apr 2021, 09:01

incorrect item return/refund

An incorrect item was delivered and for almost a month i am trying to get the correct item only to be given false promises on delivery. Its been over a month and now that i request a refund i have to wait for the incorrect item to be picked up. Which i'm sure i will have to wait another month for. Very poor online shopping experience and even worse dealing with delivery people.

0
Replies (5)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply22 Apr 2021, 14:03
Official
Hello Neevesh, we are very sorry for the experience. We will look into the order and get back to you. #va

Best regards,

Leroy Merlin South Africa
Leroy Merlin South Africa's reply22 Apr 2021, 14:03
Official
Hello Neevesh, we are very sorry for the experience. We will look into the order and get back to you. #va 

Best regards,

Leroy Merlin South Africa
Leroy Merlin South Africa's reply22 Apr 2021, 14:03
Official
Hello Neevesh, we are very sorry for the experience. We will look into the order and get back to you. #va 

Best regards,

NS
Neevesh S's update29 Apr 2021, 10:39
Reviewer Update
You did not get back to me. I called in to your call centre and they cant track my order with the order number. This issue has been ongoing for over one and a half months. Will i ever get my money back????? This is ridiculous really!!!
Leroy Merlin South Africa
Leroy Merlin South Africa's reply29 Apr 2021, 10:53
Official
Hey Neevesh, so sorry for the bad experience. We will contact you shortly 

Best regards,