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warrick G

1 reviews | Active since Mar 2009

13 Jul 2021, 09:08

Incorrect delivery and no replacement when promised

Leroy merlin delivered the wrong length of the item ordered. They promised replacement of the Item yesterday and have not heard from them again.

0
Replies (2)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply13 Jul 2021, 09:23
Official
Morning Warrick,

We trust that you are well

So sorry to hear about your experience, we will look into the matter and we'll revert back with feedback 
Leroy Merlin South Africa
Leroy Merlin South Africa's reply20 Jul 2021, 15:03
Official
Hey Warrick,

We are trust that you are well

We are glad to hear that you have received the replacement, we do still apologize for the inconvenience. We appreciate your patience with us and letting us rectify this. We really hope that you continue shopping with us and being part of our family 

Do enjoy the rest of your day