*********** theives

*******.

I purchased an item via the website on the 22nd of September. The item was not available at the Greenstone branch, so it was sent to the Boksburg branch for fufilment.

The *********** staff at the Boksburg branch set the item to the wrong address... It was meant to go nearby in Gauteng but they managed to send it to my old address in Durban. That is not the address that I specified.

I had to follow up and figure out what the hell happened. Received no reply to my query. Sent another email and got the generic "we are sorry and will investigate" reply.

Eventually, a courier was sent to collect the item, but I was not given any notification. The guy just rocked up at my old address and asked for the item.

After that, silence. I sent an email... sent another email... Still nothing.

It is now over a month later. I still do not have the item. I have not received any communication or updates.