PJ
Paulette J
1 reviews | Active since Nov 2012
07 Jul 2021, 08:33
*********** staff
On two (2) occasions I get charged a different price than on the shelf and it is a mission to get your money back. Then yesterday I got charged over R3000 for a geyser when I only bought a liter of paint - no geyser. I waited and 0.5 hour and I am still waiting for a refund.
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Replies (2)
Leroy Merlin South Africa's replyOfficial
07 Jul 2021, 09:20Hey Paulette,
I trust that you are well
So sorry to hear about your experience, we'll definitely look into the matter and we'll contact you with feedback shortly.
I trust that you are well
So sorry to hear about your experience, we'll definitely look into the matter and we'll contact you with feedback shortly.
Leroy Merlin South Africa's reply07 Jul 2021, 09:20
Official
Hey Paulette,
I trust that you are well
So sorry to hear about your experience, we'll definitely look into the matter and we'll contact you with feedback shortly.
I trust that you are well
So sorry to hear about your experience, we'll definitely look into the matter and we'll contact you with feedback shortly.
Leroy Merlin South Africa's replyOfficial
07 Jul 2021, 10:51Hey Paulette,
We are so glad to hear that you have been contacted and will be assisted, we do appreciate your feedback and we are always looking to improve our service. Please do not hesitate to contact our customer care line should you need further assistance as we would gladly assist. We hope that you continue to shop with us and being part of our family
Do enjoy the rest of your day
We are so glad to hear that you have been contacted and will be assisted, we do appreciate your feedback and we are always looking to improve our service. Please do not hesitate to contact our customer care line should you need further assistance as we would gladly assist. We hope that you continue to shop with us and being part of our family
Do enjoy the rest of your day
Leroy Merlin South Africa's reply07 Jul 2021, 10:51
Official
Hey Paulette,
We are so glad to hear that you have been contacted and will be assisted, we do appreciate your feedback and we are always looking to improve our service. Please do not hesitate to contact our customer care line should you need further assistance as we would gladly assist. We hope that you continue to shop with us and being part of our family
Do enjoy the rest of your day
We are so glad to hear that you have been contacted and will be assisted, we do appreciate your feedback and we are always looking to improve our service. Please do not hesitate to contact our customer care line should you need further assistance as we would gladly assist. We hope that you continue to shop with us and being part of our family
Do enjoy the rest of your day