DM
Dolly M

1 reviews | Active since Dec 2016

29 Oct 2024, 12:30

Incompetence, disorganized

Merlin and Leroy, I just received an used empty gas bottle, it's in a bad condition and who knows if it might be faulty. I want a new 9 kg gas cylinder please, not second hand.

I am waiting for my Red-Hart 2 Burner Stainless Steel Gas Stove , the delivery turn around time is over. I waited for a week now.

You delivered the wrong diamond mesh gate, may you please send the correct 2 gates that I purchased online.

You send a duplicate bathroom sink, may you please come collect the extra one.

You're really inconveniencing me, Why are you subtracting the voucher amount when refunding me. It's not my fault that your items are out of stock, your system shouldn't allow customers to buy items that are out of stock.

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Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply31 Oct 2024, 08:54
Official
Good day Dolly 

Thank you for reaching out to us. 

We unfeignedly apologize for the  bad service and inconvenience caused, Please do note that we are working on your query. Please do note that further communication will be on ticket request ***.