Inadequate online delivery service

The most inadequate online delivery service. The product was ordered with a delivery estimate of 2-3 days. The product is prepared for shipment after receiving an email notification almost one week later. On the subsequent day of delivery, the driver was informed that the address they had supp**** to him (from LM data base)was incorrect via telephone. Following previous incidents of drivers/couriers delivering to the incorrect location, I verified that I had entered the correct delivery address. Due to the fact that neither party has provided a comprehensive delivery address. I was only informed that the products would be delivered later in the day. Nevertheless, the merchandise was never delivered. compel me to acquire identical products from a competitor. Duplicating values and paying a premium. I requested that the after-sales service agent reverse the transaction and issue a full refund. In the event that Leroy Merling to appoint an alternative courier company, without informing me of their decision. The newly appointed courier company was only to informed me that it would occur on the following Monday. Either ******** or adhering to organizational policies. The feedback and potential resolution to contact me were never provided. Rather, opt for in-store purchases and avoid online purchases from Leroy Merlin.