EM
Eugene M

1 reviews | Active since Apr 2017

07 Jul 2024, 09:25

IMPECCABLE SERVICE WARRIOR

I had the honour and privilege of being dazzled by excellent service from Alinah Makoko. I'm in the process of upgrading my house lights to smart technology, and as clueless as I was at first, I left the store a well educated somebody. Alinah was patient, educative and understanding throughout the what started off as a naive question. Her product knowledge is impressive, she out did both gentlemen I interacted with prior to her modest introduction "don't mind me I'm on training" meanwhile rescuing the poor dude from a dismissal customer interaction. In no time she had professionally flipped the focus unto her through her impeccable well presented knowledge which has left me a very satisfied customer. LM, make right by that young lady, you have a true ambassador in Alinah Makoko.

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Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply15 Jul 2024, 11:29
Official
Good day Eugene
 
Thank you so much for your feedback, you put a big smile on our faces! Our team is hard at work continuously trying to ensure exceptional service for our customers and it’s always rewarding to hear kind words. Please continue to voice your every encounter with us.