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Steve N
1 reviews | Active since Feb 2024
12 Mar 2024, 07:39
I’m totally frustrated
I earlier wrote a review about my refund that was not yet received, on the 1st of March I was promised via email that someone would get in touch with me, today the 12 th nobody has contacted me and my refund has still not been received. I don’t know if that is the type of pathetic service all their customers recieve
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Replies (2)
Leroy Merlin South Africa's replyOfficial
12 Mar 2024, 10:07Good day Steve
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our customer service was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we will be in direct contact with you
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our customer service was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we will be in direct contact with you
Leroy Merlin South Africa's reply12 Mar 2024, 10:07
Official
Good day Steve
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our customer service was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we will be in direct contact with you
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our customer service was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we will be in direct contact with you
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Steve N's updateReviewer Update
12 Mar 2024, 10:32This same message I have received before from your office
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Steve N's update12 Mar 2024, 10:32
Reviewer Update
This same message I have received before from your office