I’m extremely disappointed with Leroy Merlin’s service

I’m extremely disappointed with Leroy Merlin’s service. Over 22 days, I placed 3 orders and still don’t have the doors I urgently needed. The first order failed due to a system issue – I paid R4,518 but was only refunded R4,398.30. On the second order, the lock and handles were refunded, but the doors were cancelled by mistake and I’ve still not received that refund. I placed a third order, and only the door handles were delivered – yet it shows as fully delivered online. I’ve sent 8 emails and made numerous phone calls, holding for 20–30 mins each time. Yesterday, I was promised a call back from a manager after holding for over 30 minutes – no one called. This is completely unacceptable. I’m out of pocket, with no product, no proper feedback, and no urgency shown. I demand full refunds and immediate resolution.