Ignoring emails to refund me my R5249.68 - order ***

Item: Leroy Merlin South Africa
Rating: 1
Author: Pauline N

Worst Online Shop- Do Not Buy from them, you will regret when your order is not processed ( System errors) cancelled and they ignore your email requests for your refund!

Helpful (0)

Replies (2)

Pauline N's updateReviewer Update

19 Sept 2025, 10:17

This is the last email received from them below, thereafter they ignore…emails. I want my money back:

Lerato Ratlalane (Leroy Merlin South Africa)

Sep 15, 2025, 17:58 GMT+2

Hi Pauline,

I hope you doing well.

I have forwarded the BCL to the finance division.
I will revert back with the status of the refund as well as the proof of refund included.

Best regards
Lerato

Pauline N's update19 Sept 2025, 10:17

Reviewer Update

This is the last email received from them below, thereafter they ignore…emails. I want my money back:

Lerato Ratlalane (Leroy Merlin South Africa)

Sep 15, 2025, 17:58 GMT+2

Hi Pauline,

I hope you doing well.

I have forwarded the BCL to the finance division.
I will revert back with the status of the refund as well as the proof of refund included.

Best regards
Lerato

Leroy Merlin South Africa's replyOfficial

19 Sept 2025, 10:31

Hi Pauline

Your ticket has been noted, and we will contact you soon regarding your order. We regret any inconvenience this may have caused you.

Thank You

Leroy Merlin South Africa's reply19 Sept 2025, 10:31

Official

Hi Pauline

Your ticket has been noted, and we will contact you soon regarding your order. We regret any inconvenience this may have caused you.

Thank You