1 reviews | Active since Jan 2020
I want my money! Disappointed by your service!
1. I Brought a table as advertised on your online platform in early December 2019 2. A week later i receive an email telling me that my order has been placed on hold, you don't have the product. 3. early Jan 2020, i receive a call that they are downstairs to delivering the table (No notice, nothing) NB: My order is still on hold according to your online update. After a number of calls , navigating the bad communication system, they eventually deliver the order. 4. it is not what i had ordered. {NOTE: They've since changed the listing on the website) 5. Leroy Merlin doesn't have what I had ordered. The explanation is that, "what you ordered is a trestle, not a table (as promoted and displayed on the website)" 6. i call , i argue, they agree to come take the order, but they will not give me a table. 7. i decide, keep the order and give me my money back. To date, I'm still waiting for my money. Besides the fact that they **** in their marketing, and didn't bother come up with an amicable solution since the problem was at their fault. They are not answering their phones, or returning calls (as an option suggested through their system)I still waiting for my money to date. Give me my money back. please!!! horrible people treatment of customers. I wanted a table, not my money back. now you cant even give me my money back.
