RS
Renier S
1 reviews | Active since Feb 2023
24 Feb 2023, 08:01
i think i have been ****med
i placed an online order on 24 Jan 2023 and made payment. soon after i received an email stating the product is out of stock and that they wont be getting stock soon, and that they will reimburse me. after that numerous emails were sent back and forth, initially they said refund was paid but nothing reflects in my account. they are not responding to my emails anymore.
Helpful (0)
Replies (1)0
Replies (1)
Leroy Merlin South Africa's replyOfficial
01 Mar 2023, 10:01 Dear Renier,
We sincerely apologize for any inconvenience you may have experienced regarding your online order
At Leroy Merlin, customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable.
Please be advised that we are following up on the matter and you will be provided with feedback.
We sincerely apologize for any inconvenience you may have experienced regarding your online order
At Leroy Merlin, customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable.
Please be advised that we are following up on the matter and you will be provided with feedback.
Leroy Merlin South Africa's reply01 Mar 2023, 10:01
Official
Dear Renier,
We sincerely apologize for any inconvenience you may have experienced regarding your online order
At Leroy Merlin, customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable.
Please be advised that we are following up on the matter and you will be provided with feedback.
We sincerely apologize for any inconvenience you may have experienced regarding your online order
At Leroy Merlin, customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable.
Please be advised that we are following up on the matter and you will be provided with feedback.