I got a very poor service via online purchases

Item: Leroy Merlin South Africa
Rating: 1
Author: Gesler M

I got a very poor service via online purchases. It's all must 2 months within for my delivery to come and im coming them everyday to check and the last call i made they said they are out of stock and i askend for refund and to cancel the order and im now having 2 weeks without any responded from them if they can help me.

Helpful (0)

Replies (2)

Leroy Merlin South Africa's replyOfficial

20 Feb 2023, 17:18

Dear Gesler,

Please accept my apology on behalf of our company. I am sorry to learn that your experience with the delivery of your order was less than satisfactory.

We value our customers and exceptional service is always our priority.

Kindly provide us with your order number so we can follow up on the order.

Leroy Merlin South Africa's reply20 Feb 2023, 17:18

Official

Dear Gesler,

Please accept my apology on behalf of our company. I am sorry to learn that your experience with the delivery of your order was less than satisfactory.

We value our customers and exceptional service is always our priority.

Kindly provide us with your order number so we can follow up on the order.

Leroy Merlin South Africa's replyOfficial

15 Mar 2023, 09:43

Good day Gesler

I trust you are well

Kindly advise if you received the refund?

Leroy Merlin South Africa's reply15 Mar 2023, 09:43

Official

Good day Gesler

I trust you are well

Kindly advise if you received the refund?