1 reviews | Active since Mar 2017
I AM ANGRY TO SAY THE LEAST
If I could give 0 stars I would.
I HAD THE WORST CUSTOMER SERVICE EXPERIENCE.
I placed an order online, paid for delivery on 28 March 2026. Delivery was supposed to take place on 03 Apr 2026. I understand that it was a public holiday. But I would have expected to have my order delivered on 07 Apr 2026, as I received a notification on 06 April 2026 that my order has been picked up from the store, which did not happen.On 08 April 2026 I sent an email, I was told they're following up with the courier, no feedback afterwards. On 09 April 2026 I called and again I was told they are following up, I requested that they call me back, which was never done. Today I made another call to Leroy, consultant made me wait on the line for more than 10 minutes whereby the call ended up cutting and and again no call back.
I WOULD NEVER RECOMMEND ANYONE TO BUY HERE OR IF THEY DO THEY SHOULD RATHER DO SO IN STORE AND PICK THEM UP THEMSELVES.
