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Shannon S

1 reviews | Active since Sept 2020

11 Mar 2022, 10:11

Horrified

Hi

My first time in Leroy Merlin brought me so much joy it was like being in a candy shop for a DIY person. But from my experience in store and online with the Boksburg branch I'm literally horrified by their customer service... I don't see myself doing business there anymore... Sorry for betraying u Builders Warehouse.

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Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply11 Mar 2022, 10:31
Official
Hi there Shannon.

We would like to apologize for this inconvenience caused.  We are sorry to learn that your experience with us was unsatisfactory. 

Thank you for your honesty, we shall certainly look into this and improve in the areas  where we lack and we hope you shall give us another chance in the near future.

Take care.