JY
Jacky Y

1 reviews | Active since Mar 2009

31 Mar 2023, 17:14

Horrific Service!!!!!!!

To say I am disappointed will be an understatement, I horrified by the service I have been getting @ Leroy and Merlin Edenvale to a point where I will never ever shop @ these stores ever!!!! The staff is anything but professional, they lack the sense of urgency, they take no accountability and responsibility, in short they simply do not care!!!! Its horrifying to say the least.!!!

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Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply01 Apr 2023, 08:29
Official
Good morning Jacky 

 
We sincerely apologize for any inconvenience you may have experienced due to the ludicrously poor service you receive at Leroy merlin specifically the greenstone branch. Customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable. Please note that an email is sent to you to address this issue.