*********** & horrible service

If there was Zero rating I would give this company that. Horrible service. I placed an order online and it was meant to be delivered on the 04th of July. I did not get a call or confirmation about this delivery - so emailed to track. Khensani told me that their delivery company said the order had been delivered, and even sent me evidence. I stated that this was not true and courier was lying. At some point the courier confirmed that they had made an error. Since then I have been trying to arrange delivery of this order. Courier company keeps lying saying they have called me while I have not received any calls from them. I have been assisted by two other agents including someone on Twitter and still nothing. I have now had to cancel this order. I honestly cannot believe how bad their service is. This was the first and last time ordering from them. The worst part about this is the fact that they do not bother calling you to update you - you must chase them up to find out where your order is.