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Fatima B
1 reviews | Active since Jan 2024
10 Jan 2024, 22:17
Horrible online service
I placed an online order on the 22/12/2023, till today the 10/01/2024 I’m still waiting for it. I’ve contacted them 4 times already, it’s already with the delivery partner but still not delivered. Their email service is a nightmare. They get back to you a week later, their phone calls take forever to let you know what is happening. Never again will I order from them ever. Pathetic service
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Replies (1)
Leroy Merlin South Africa's replyOfficial
11 Jan 2024, 16:16Good day Fatima
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our customer service was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we will be in contact with you.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our customer service was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we will be in contact with you.
Leroy Merlin South Africa's reply11 Jan 2024, 16:16
Official
Good day Fatima
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our customer service was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we will be in contact with you.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our customer service was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we will be in contact with you.