Horrible level of service

I ordered chairs from the market place last week monday/tuesday jyst so that the supplier can phone me to to tell me they dont have enough stock. How do you process and other and take my money when the supplier doesn't have stock? Thts my first issue, then after taking my money and the supplier rejects the order you send a mail saying the refund will take a few days? We a week later and 5 business days later and still i dont have my refund. I had to follow up as to when ill have my money back only to be told the refund was processed that morning and ill have my money 7-10 business working days? Thats disgusting service as i needed to ask about this before it was processed? Now you sitting with my money collecting interest while i can not buy chairs from some where else that i needed like yesterday already because you sit with my money?

I really think that is and unacceptable level of customer service. I wont use the market place again and definitely wont recommend you again