HORRIBLE HORRIBLE SERVICE

I have had the absolute WORST experience buying from them online. I wanted a TV wall unit. Firstly, it took me over a week to place the order. You have to order installation cost of R1,700 with the R6,000 unit. The system would not allow me to. I called in multiple times. I eventually ordered the unit without installation and I had to make a plan to install. Then days after ordering, they come back to tell me it's out of stock and they send me 2 pictures to choose other options. No information provided. No specs, no prices - nothing. So I request a refund. THEN they tell me it will take 7-10 days to get my money back. My R6,000!!! I call in for the 100th time and refuse. They tell me to provide proof of banking details and I can get my money back in 48 hours. Same day on the 22nd of April, I send it to them and in the email confirm that I will have my money back. 48 hours comes and goes. I email, I call. They eventually respond to my emails on the 26th to say, finance processed a normal refund and not eft. They attach POP - it was processed on the 24th. 2 days AFTER I sent my banking details. When I called to complain on the Saturday, I was told they will call me back Monday, the 29th. No call. When I email, they respond on the 30th to tell me the money should reflect latest the NEXT WEEK Friday. When I email to complain, they ignore me. When I ask for someone to call me, they ignore me. I WILL NEVER RECOMMENDED THEM TO ANY ONE.