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Nicolin N
1 reviews | Active since Oct 2020
16 Sept 2025, 09:24
Horrible Experience purchasing online
Really sad how bad the service is from Leroy Merlin.
Nobody updates you on their deliveries. Very inefficient system for online orders Unhelpful staff 10 DAYS still waiting for a response on my items that arrived Damaged,
Wouldn't recommend buying online from them.
I'd like someone in management to reach out to me to resolve this,
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Replies (1)0
Replies (1)
Leroy Merlin South Africa's replyOfficial
16 Sept 2025, 11:22Hi Nicolin
We sincerely apologize for the delay in replacing your order. We understand the inconvenience this may have caused and regret not meeting the expected timeline.Please be assured that we are taking steps to prevent such delays in the future and to improve our service. Will be IN contact with you shortly regarding your order replacement.
Thank You
Lesiah
We sincerely apologize for the delay in replacing your order. We understand the inconvenience this may have caused and regret not meeting the expected timeline.Please be assured that we are taking steps to prevent such delays in the future and to improve our service. Will be IN contact with you shortly regarding your order replacement.
Thank You
Lesiah
Leroy Merlin South Africa's reply16 Sept 2025, 11:22
Official
Hi Nicolin
We sincerely apologize for the delay in replacing your order. We understand the inconvenience this may have caused and regret not meeting the expected timeline.Please be assured that we are taking steps to prevent such delays in the future and to improve our service. Will be IN contact with you shortly regarding your order replacement.
Thank You
Lesiah
We sincerely apologize for the delay in replacing your order. We understand the inconvenience this may have caused and regret not meeting the expected timeline.Please be assured that we are taking steps to prevent such delays in the future and to improve our service. Will be IN contact with you shortly regarding your order replacement.
Thank You
Lesiah