NM
Nosivatho M

1 reviews | Active since Jul 2020

12 Sept 2022, 13:01

Horrible customer service

Why didn't I read reviews before buying from them 😭😭😭😭. Horrible customer service. I'm never ever buying from Leroy Merlin. Been holding on the phone for 30 minutes for a refund that has not neen paid a month after the product was returned 😡😡😡.

0
Replies (3)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply12 Sept 2022, 17:31
Official
 
Hi there  Nosivatho, 

I trust you're well and thank you for your review. 

We sincerely apologize for the inconvenience that we have caused you, we are currently investigating the matter and we shall revert to you shortly. 

Take care.


 



 
NM
Nosivatho M's update12 Sept 2022, 17:43
Reviewer Update
The matter has been resolved thank you for your prompt response.
Leroy Merlin South Africa
Leroy Merlin South Africa's reply13 Sept 2022, 10:52
Official
You are welcome!