MB
Marie B
1 reviews | Active since Mar 2026
03 Mar 2026, 12:06
High dissatisfied customer
Received incorrect order. Initiate a refund already in November. It is now the 3 March and I have not yet received my refund although they have promised on the 12 February that they will pay the refund into my account.
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Replies (2)0
Replies (2)
Leroy Merlin South Africa's replyOfficial
03 Mar 2026, 13:55Hi Marie
I would like to offer my sincere apologies on behalf of the company on what has occurred regarding the service received , we do appreciate the feedback and will raise this concerns with our marketplace department and will be in contact with you.
I would like to offer my sincere apologies on behalf of the company on what has occurred regarding the service received , we do appreciate the feedback and will raise this concerns with our marketplace department and will be in contact with you.
Leroy Merlin South Africa's reply03 Mar 2026, 13:55
Official
Hi Marie
I would like to offer my sincere apologies on behalf of the company on what has occurred regarding the service received , we do appreciate the feedback and will raise this concerns with our marketplace department and will be in contact with you.
I would like to offer my sincere apologies on behalf of the company on what has occurred regarding the service received , we do appreciate the feedback and will raise this concerns with our marketplace department and will be in contact with you.
Leroy Merlin South Africa's replyOfficial
11 Mar 2026, 12:37Good Day
Please note that your refund has been processed. It takes 5 to 7 workings for the funds to reflect into your account.
Thank you
Leroy Merlin South Africa's reply11 Mar 2026, 12:37
Official
Good Day
Please note that your refund has been processed. It takes 5 to 7 workings for the funds to reflect into your account.
Thank you