SW
Sean W
1 reviews | Active since May 2017
27 Jun 2021, 18:19
Greenstone weekend queuing 15+minutes
Check out queuing at Greenstone takes an average of 15 minutes over weekends with NO express tills!The LR app does not work as well as no LR customer service staff assisting. Simply, don't go to Greenstone on a weekend unless you are willing to stand in a 15 minute queue.
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Replies (2)
Leroy Merlin South Africa's replyOfficial
27 Jun 2021, 18:29Hey Sean,
We trust that you are well
We do apologize for the inconvenience, we do appreciate your feedback as we're always looking to improve on our service. We'll definitely pass the feedback and pointer to the Greenstone teams and management to ensure that this issue is tackled. We do appreciate you raising the flag and we really hope that you continue to shop with us and being part of our family
Do enjoy the rest of your day
We trust that you are well
We do apologize for the inconvenience, we do appreciate your feedback as we're always looking to improve on our service. We'll definitely pass the feedback and pointer to the Greenstone teams and management to ensure that this issue is tackled. We do appreciate you raising the flag and we really hope that you continue to shop with us and being part of our family
Do enjoy the rest of your day
Leroy Merlin South Africa's reply27 Jun 2021, 18:29
Official
Hey Sean,
We trust that you are well
We do apologize for the inconvenience, we do appreciate your feedback as we're always looking to improve on our service. We'll definitely pass the feedback and pointer to the Greenstone teams and management to ensure that this issue is tackled. We do appreciate you raising the flag and we really hope that you continue to shop with us and being part of our family
Do enjoy the rest of your day
We trust that you are well
We do apologize for the inconvenience, we do appreciate your feedback as we're always looking to improve on our service. We'll definitely pass the feedback and pointer to the Greenstone teams and management to ensure that this issue is tackled. We do appreciate you raising the flag and we really hope that you continue to shop with us and being part of our family
Do enjoy the rest of your day
SW
Sean W's updateReviewer Update
27 Jun 2021, 20:27Thank you for your caring reply
SW
Sean W's update27 Jun 2021, 20:27
Reviewer Update
Thank you for your caring reply