Great service

Thank you so for the service that I recieved from Leroy Merlin. I had purchased an electric blanket online on the 14th of May 2025 however, 1 control selector stopped working in July which I had it escalated as the instruction on the user manual. Till date the supplier "Pure pleasure" has not even responded to my emails. I brought this to Leroy Merlins attention, which was sorted out within 48 hours. Thank you so much to Thobani who did a follow up by contacting me on Saturday 2 August 2025, assuring me that I will be assisted, which indeed I was. The blanket was replaced today. Thank you so so much for the great service and making me feel valued as a client and assisting me in real time.